This Privacy Policy ("Policy") outlines the privacy practices of Abacus Exchange ("Company"), an edtech startup, with respect to the collection, use, and disclosure of personal information in connection with the Company's services related to stock market investment education. This Policy applies to users of the Company's website, mobile applications, and other online platforms (collectively referred to as the "Platform").
Personal Information Collection
1.1 Information You Provide: When you use the Platform, we may collect personal information that you voluntarily provide to us, such as your name, email address, telephone number, and any other information you choose to provide while using the Platform.
1.2 Automatically Collected Information: We may automatically collect certain information about your use of the Platform, including but not limited to your IP address, device information, browser type, and usage data. This information is collected through cookies and similar technologies.
1.3 Financial Information: In order to facilitate stock market investment education, we may collect certain financial information such as payment card information. This information will be used solely for the purpose of processing payments and will be handled in accordance with applicable laws and industry standards.
Use of Personal Information
2.1 Provision of Services: We may use your personal information to provide you with the services offered on the Platform, including stock market investment education, course materials, and other related resources.
2.2 Communication: We may use your personal information to communicate with you about your account, provide customer support, and send you promotional materials and updates related to our services, unless you have opted out of receiving such communications.
2.3 Analytics and Improvements: We may use personal information for internal purposes such as analyzing usage patterns, improving our services, and enhancing the user experience on the Platform. This may include aggregating and anonymizing personal information for statistical purposes.
Disclosure of Personal Information
3.1 Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in operating the Platform, processing payments, conducting data analysis, or providing other necessary services. These service providers are contractually obligated to handle your personal information in a secure and confidential manner and are prohibited from using it for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
3.3 Business Transfers: In the event of a merger, acquisition, or other business transaction involving the Company, your personal information may be transferred as part of the assets.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
By using the Platform, you acknowledge and consent to the transfer, storage, and processing of your personal information in both Canada and the Dominican Republic, as the Company operates in both locations. These countries may have different data protection laws than the country in which you reside.Children's PrivacyThe Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to promptly delete such information from our records.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Policy on the Platform or by other means of communication. Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns regarding this Policy or our privacy practices, please contact us at soporte@abacusexchange.org.